Español | 中文 | Filipino | Tiếng Việt | عربي | Pусский | Samoano If you have a low income and you pay a SFPUC water and sewer bill, you may be eligible to receive a discount of 25% or 40% on your bill! Customers enrolled in the Customer Assistance Program (CAP) are also exempt from water service shut offs and property liens for utility debt for one year after admission into the program. Eligibility Requirements You have only one water and sewer service account with the SFPUC. Your water and sewer bill is in your name. You are a full-time resident at the address where the discount will be

The SFPUC is offering rebates on irrigation controllers that use the soil or the weather to tell your irrigation system when water is actually needed. Save water. Save money. Save your plants from overwatering. Rebate Amount: The rebate amount you may be eligible for depends on the size of your irrigated landscape: For small landscapes, which are under 10,000 square feet, you may receive a rebate for up to two irrigation controllers at $250 for each eligible controller. Most landscapes on single-family and small multi-family properties would be considered small. For large landscapes, which are

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Have you received a water bill that seems abnormally high? If you suspect your excessive water use may be the cause of a leaking pipe or plumbing fixture, you may qualify for our leak allowance program. Credit for High Water Bills To encourage customers to make repairs to leaking plumbing fixtures, we will provide an allowance credit on high water bills. The leak allowance program is open to all single-family residential, multifamily residential and non-residential accounts. We shall be the sole judge in determining the excess delivery due to leakage. Allowance Credit An allowance credit is

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Prior to 1950, water utilities around the country commonly used lead service lines and components to connect water mains to the services lines for homes. In the 1980s, the SFPUC removed all known lead utility service lines. If any are still found, they will be quickly removed. However, there are galvanized utility service lines that use flexible lead components to connect to the water main. These flexible lead components, commonly called goosenecks, pigtails, or whips, are approximately 3 feet in length and may contribute low levels of lead to drinking water. Under Senate Bills 1398 and 427

Review the frequently asked questions on lead by selecting a drop down (plus sign) below. Read our Lead and Drinking Water-Tips for Residents Read our Lead and Drinking Water- Tips for Schools

To meet new requirements from the United States Environmental Protection Agency (EPA), the SFPUC has been checking customer-owned water service lines in San Francisco to ensure they are not made of lead. The customer-owned water service line is the portion of the water service line that connects the meter box to the plumbing inside the customer’s home or business. The SFPUC owns the utility service line on the other side of the meter box, which connects to the water main (utility-owned). The SFPUC recently sent out letters to customers with galvanized or unknown water service line material. If