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Prior to 1950, water utilities around the country commonly used lead service lines and components to connect water mains to the services lines for homes. In the 1980s, the SFPUC removed all known lead utility service lines. If any are still found, they will be quickly removed. However, there are galvanized utility service lines that use flexible lead components to connect to the water main. These flexible lead components, commonly called goosenecks, pigtails, or whips, are approximately 3 feet in length and may contribute low levels of lead to drinking water. Under Senate Bills 1398 and 427
Review the frequently asked questions on lead by selecting a drop down (plus sign) below. Read our Lead and Drinking Water-Tips for Residents Read our Lead and Drinking Water- Tips for Schools
To meet new requirements from the United States Environmental Protection Agency (EPA), the SFPUC has been checking customer-owned water service lines in San Francisco to ensure they are not made of lead. The customer-owned water service line is the portion of the water service line that connects the meter box to the plumbing inside the customer’s home or business. The SFPUC owns the utility service line on the other side of the meter box, which connects to the water main (utility-owned). The SFPUC recently sent out letters to customers with galvanized or unknown water service line material. If
Español | 中文 | Filipino | Tiếng Việt | عربي | Pусский | Samoano Payment Plans Customers may choose a payment plan to make it easier to pay their water/sewer bills. Payment plans let you spread out payments over several months, giving you more flexibility. When enrolled in a payment plan, you will pay both your current charges (as shown on your bill) plus your payment plan amount each month. Your payment plan amount will not appear on your bill—please refer to your payment plan confirmation for the exact amount. The payment plan only covers past due balances and does not include any future
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