If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Emergencies and disasters are a reality in California. Our teams are dedicated to being informed and prepared, and we offer these resources to help you prepare, too.
No sewer system, including San Francisco's, can be designed to manage all stormwater in ALL storms. Improving stormwater management and flood resilience across the City is a partnership between government and residents like you.
Storing drinking water is a critical part of being prepared for an emergency in our area. Learn more about how much you should have, how to store it, and how to treat water if you need more.
Find out if your property is at risk of flooding in a major rainstorm, learn about related legislation regarding property sale disclosures, and take advantage of our programs to help you prepare for and minimize impacts of heavy rains on your property.