Español | 中文 | Filipino | Tiếng Việt | عربي | Pусский | Samoano Payment Plans Customers may choose a payment plan to make it easier to pay their water/sewer bills. Payment plans let you spread out payments over several months, giving you more flexibility. When enrolled in a payment plan, you will pay both your current charges (as shown on your bill) plus your payment plan amount each month. Your payment plan amount will not appear on your bill—please refer to your payment plan confirmation for the exact amount. The payment plan only covers past due balances and does not include any future

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Your service may be interrupted for a variety of reasons. We make every effort to notify customers before interrupting service if a service outage is related to planned maintenance or improvement activities. However, emergency repairs require service to be shut off without advance notice. SFPUC crews work tirelessly 24/7 to monitor the system and respond to water main breaks, power outages, and sewer issues regardless of weather, holiday, or time of day. If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from