Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
For more than 120 years, the Richmond District’s water and sewer infrastructure system has served the neighborhood and beyond. With one of the sewer pipes dating back to 1877 and most water pipes installed in the late 1800s, these hardworking systems even withstood the trauma of the 1906 earthquake and fire. The time has come for an upgrade.
The colder months often bring higher energy bills for homeowners, renters and businesses. San Francisco is a “winter peaking” region, which means we use more energy in the winter season than any other time of year. As temperatures drop during these months, heating systems work overtime, and shorter days mean increased reliance on artificial lighting. However, reducing your electricity bill doesn’t have to be a daunting task. With a few strategic changes, you can help manage your bill.
The San Francisco Public Utilities Commission's (SFPUC) Business Services team was recently honored with the 2024 Award for Excellence in Government Finance by the Government Finance Officers Association (GFOA). In presenting the award, GFOA cited the SFPUC’s capital planning improvement initiative as a program that exemplified outstanding financial management and offered creative solutions to common challenges.
For more than 120 years, the Richmond District’s water and sewer infrastructure system has served the neighborhood and beyond. With one of the sewer pipes dating back to 1877 and most water pipes installed in the late 1800s, these hardworking systems even withstood the trauma of the 1906 earthquake and fire.