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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
The San Francisco Public Utilities Commission has a comprehensive inspection program to assess the condition and expected life span of more than 1,250 miles of water pipes and about 1,900 miles of sewer mains and laterals within the City and County of San Francisco. In order to deliver water to San Francisco residents, businesses and visitors, as well as collect and treat wastewater 24 hours a day, every day of the year, we often have to work at night. We work at night primarily for three main reasons: To accommodate the needs of neighborhood businesses (laundry, cleaners, restaurants etc.)
Find Out if Your Project is Eligible for 100% Greenhouse Gas-Free Hetch Hetchy Power Today. If you are a developer, property owner, or overseeing a new or existing development in San Francisco, your project may be eligible for Hetch Hetchy Power if it is a: Large commercial facility Large residential facility Large mixed-use facility City-owned land (must apply for Hetch Hetchy Power)
The City of San Francisco is a dynamic and evolving urban environment. In order to enhance public safety and the streetscape experience, the City is continually working to improve public right-of-ways through programs such as the Better Streets Plan and Complete Streets Policy . As a City agency, we support these programs through investments and innovations in water, wastewater, power, and green stormwater infrastructure. In order to continue to best serve the community while complying with the complex regulatory environment as a water and wastewater utility, we developed the Standards linked
To protect our environment and communities, our construction permits require pollution prevention as well as pretreatment. What is Pretreatment? Wastewater from non-domestic (i.e., industrial and commercial) sources can contain pollutants, such as fats, oils and grease, heavy metals (such as lead and mercury), or low pH. These pollutants can damage sewers, interfere with the operation of wastewater treatment plants, end up in the receiving waters or in the sludge removed at the plants, or jeopardize the health and safety of plant staff or field crews and the general public. The practice of
Stormwater runoff from construction sites is a major source of pollution that can degrade water quality in the San Francisco Bay. To reduce the discharge of pollution to the local storm drain system and prevent infrastructure damage, the City adopted the Construction Site Runoff Ordinance in 2013. The SFPUC now manages the Construction Site Runoff Control Program to ensure that all construction sites implement Best Management Practices (BMPs). The State of California also regulates construction site runoff for large projects. Do the requirements apply to my project? All construction sites
We work with restaurants and food service establishments to help prevent these pollutants from entering and clogging our sewer system. Fats, Oils and Grease (FOG) can be a major problem for our City’s sewers. When poured down the drain, FOG hardens inside sewer pipes, constricting wastewater flow and clogging the pipes. This can lead to sewer overflows onto City streets, which is a very expensive problem. In fact, we spend millions of dollars each year to clear grease-clogged pipes. Restaurants and other food service establishments are a significant source of FOG, and our FOG Control Ordinance
The SFPUC invites firms through the contracting process to use their resources to make meaningful, positive impacts in the communities we serve. Under the Social Impact Partnership (SIP) program , firms voluntarily make commitments that they deliver over a term of the life of their contract via financial contributions and/or volunteer hours to non-profit organizations and/or public education providers. SIP commitments have the potential to transform communities and individuals through meaningful programs and services that create a positive social impact. The SIP program intersects a firm’s
Job Order Contracts (JOC) are a great way of increasing the capacity of your business, while growing your resume, and giving you direct access to Project Managers. JOCs can lead to larger contracts with the SFPUC. Each issued Task Order is a lump sum, firm-fixed-price and includes a specific, Detailed Scope of Work and Price Proposal, utilizing the Construction Task Catalog (CTC) line items. SFPUC issues approximately $60M worth of JOCs a year. Roughly $15M is set aside for Micro Local Business Enterprises. Upcoming JOC Opportunities What is a Task Order? Task Orders are the individual