As your local clean power provider, the San Francisco Public Utilities Commission supplies more than 70% of the electricity used in San Francisco today through our CleanPowerSF and Hetch Hetchy Power programs.
We are currently updating our power rates for Hetch Hetchy Power and CleanPowerSF customers. These new rates will start July 1, 2024
We recently hosted two informational webinars for residents to learn more about rate changes:
- Hetch Hetchy Power customers: View video recording, PowerPoint slides
- CleanPowerSF customers: View video recording, PowerPoint slides
The San Francisco Public Utilities Commission will vote on the proposed power rates on Tuesday, May 14 at 1:30pm at City Hall. Members of the public attending in person or remotely will have an opportunity to provide public comment. The meeting agenda will be posted online: sfpuc.org/commission.
About Our Rate Process
As a not-for profit, public power utility, the SFPUC is committed to a transparent, public rate setting process that prioritizes local customers rather than profits for shareholders.
We update our electricity rates each year and set our rates based on the cost of getting power to our customers. We also put money we collect back into programs that serve our local community.
Learn more and take part in the process at sfpuc.org/PowerRates.
Assistance for Managing Your Monthly Bill
We are committed to keeping our rates affordable and providing ways for customers to lower their bills. Explore our resources and programs for saving energy and money:
Hetch Hetchy Power Customer Assistance Program
CleanPowerSF Bill Assistance Programs
Contact Us:
We're here to help if you get behind on your bills. Contact our Customer Service for assistance:
Hetch Hetchy Power
Customer Service/Billing: (415) 551-4720; csbretailservices@sfwater.org
Hours: Monday – Friday, 8 a.m. to 5 p.m.
CleanPowerSF
Customer Service/Billing: (415) 554-0773; cleanpowersf@sfwater.org
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Automated Call Center Service Available 24/7