Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Filter News:
New Affordability Pilot Program Launches
SFPUC Announces New Pilot Program That Will Offer up to 90 Percent Discounts to Select Eligible Customers
  • Water, Power, Community
Solar panels on a roof.
SFPUC Seeking Renewable Energy Supplies and Stand-Alone Energy Storage for its CleanPowerSF Community Choice Energy Program
  • Power
Girl holding a spray bottle and watering a plant.
SFPUC Confirms San Francisco Water Conservation on Track to Achieve Governor Newsom’s 15 Percent Water Use Reduction Target
  • Water
top of SFPUC headquarters building
SFPUC’s Customer Service Bureau to Resume In-Person Services at Agency Headquarters on July 12
  • Community
Acclaimed Artist Mildred Howard
Mildred Howard Launches Residency Program for Local Youth as Part of Community Engagement for New Southeast Community Center
  • Community
Woman in exercise clothes drinks from reusable water bottle
Commitment to Safety Highlighted in SFPUC’s 2020 Water Quality Report
  • Water, Community
Solar panels on a roof.
CleanPowerSF Joins New Joint Powers Authority With Other Local Renewable Energy Programs
San Francisco reservoir with Sutro Tower behind it.
SFPUC Calling for 10 Percent Voluntary Irrigation Reduction As Dry Conditions Continue in California
  • Water
Person sitting at table looking at a bill and writing a check.
SFPUC Extends Emergency Residential and Small Business/Non-Profit Customer Assistance Programs Through March 2022, Continues Suspension of Water Shut-Offs Due to Non-Payment
  • Water, Sewer, Community