Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Initiative will provide discounts of 20 percent to eligible recipients, following on similar agency program to help residential customers San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) is launching a new program on Friday that will provide 20 percent discounts off water and sewer bills to help small businesses and nonprofit organizations cope with the COVID-19 pandemic. “We are facing the tough reality that this pandemic is not going away anytime soon, and we know what kind of pressures that puts on the business and nonprofit communities as they work to recover,” said
In response to coronavirus pandemic, agency to offer virtual visit of sites such as the Hetch Hetchy Reservoir and San Francisco Sewer System San Francisco, CA – With the coronavirus pandemic preventing in-person visits to San Francisco Public Utilities Commission (SFPUC) sites, the agency is embarking on an innovative new program that will offer virtual tours of its watersheds, facilities and other properties, including some locations that never been visited before by the public. “We are saddened that we cannot meet personally with visitors at our sites, but that doesn’t mean we cannot teach
Undertaking includes installation of rain gardens, pervious pavement and other improvements that will help manage 2.6 million gallons of stormwater each year San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) today celebrated the completion of the Baker Beach Green Streets project, a series of green infrastructure improvements that will help manage 2.6 million gallons of stormwater in the City’s Sea Cliff neighborhood. “Green infrastructure projects like Baker Beach Green Streets represent the future of San Francisco,” said SFPUC General Manager Harlan L. Kelly, Jr. “They
The CleanPowerSF program will provide $50 for eligible single-family homes, $750 for nonprofit organizations and $3,000 for multi-family homes—the equivalent to a month of savings on the average customer San Francisco, CA –As part of its ongoing efforts to help customers during the COVID-19 pandemic, the San Francisco Public Utilities Commission (SFPUC) will provide one-time bill credits to eligible CleanPowerSF customers in October. The relief program will offer credits of $50 for single-family homes, $3,000 for multi-family residential buildings and $750 for nonprofit or small commercial
Agency offering an array of resources to empower SF property owners to maintain and protect their properties’ sewer pipes San Francisco, CA – As part of a public education campaign about the City’s infrastructure and homeowner responsibilities, the San Francisco Public Utilities Commission (SFPUC) is mailing informational notices throughout the City to raise awareness about sewer pipes owned by property owners, also known as laterals. The agency plans to use SFPUC-led sewer replacement projects as an opportunity to educate property owners in all San Francisco neighborhoods. “Our priority is to
Grant will provide funding to support technical education through the Palo Verde College Foundation San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) has partnered with NextEra Energy Resources to provide $100,000 in grant funding for scholarships at Palo Verde College as part of COVID-19 relief efforts in Blythe, California and its surrounding area in Riverside County. The SFPUC, and its community choice aggregation (CCA) program CleanPowerSF, contracted with a subsidiary of NextEra Energy Resources to expand a solar array in the area that will supply renewable energy
The new power procurement contracts will help ensure electricity reliability during time of power uncertainty in California San Francisco, CA – The San Francisco Public Utilities Commission (SFPUC)’s community choice energy program, CleanPowerSF, executed two new renewable energy contracts that will increase energy capacity and storage infrastructure for the state’s power system, ensuring more electricity reliability for the program’s 380,000 customers in San Francisco. “At a time when the state is experiencing rolling blackouts and other power uncertainties, ensuring grid reliability for our
Nearly $350 million in funding will benefit water infrastructure improvements and other initiatives that address climate change to be listed on London Stock Exchange San Francisco, CA – The San Francisco Public Utilities Commission (SFPUC) has posted details of its newest bond offerings, which includes a $342 million preliminary taxable green bond to refund bonds related to the agency’s Water System Improvement Program (WSIP) which will also be listed on the London Stock Exchange. “The SFPUC’s Green Bond Program is a great example of how we embrace the notion of being both environmentally and
New updates will offer upfront funding for qualified homes and businesses seeking to make stormwater resiliency improvements San Francisco, CA – With rain forecast for parts of the Bay Area this weekend and the official start of the wet weather season set for October 15, the San Francisco Public Utilities Commission (SFPUC) is updating its Floodwater Management Grant Assistance Program to make it easier for residential and commercial property owners to access this vital resource and help minimize the impacts of heavy rains on their properties. “With weather patterns becoming increasingly more
For the third straight year, the San Francisco Public Utilities Commission has been recognized for its innovation and excellence by Utility of the Future Today, a consortium of national water resource nonprofit organizations.