Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Equipment to limit outages and improve repair times currently being installed while work starts on long-term solution to replace Treasure and Yerba Buena Islands’ switchgear San Francisco, CA —The San Francisco Public Utilities Commission (SFPUC) and the Treasure Island Development Authority (TIDA) are embarking on a series of near-term infrastructure improvements to increase power reliability on Treasure Island. Last month, the SFPUC completed the installation of new reclosers. These devices can prevent prolonged outages caused by temporary events such as bird strikes or fallen tree limbs
Initiative will provide discounts of 20 percent to eligible recipients, following on similar agency program to help residential customers San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) is launching a new program on Friday that will provide 20 percent discounts off water and sewer bills to help small businesses and nonprofit organizations cope with the COVID-19 pandemic. “We are facing the tough reality that this pandemic is not going away anytime soon, and we know what kind of pressures that puts on the business and nonprofit communities as they work to recover,” said
In response to coronavirus pandemic, agency to offer virtual visit of sites such as the Hetch Hetchy Reservoir and San Francisco Sewer System San Francisco, CA – With the coronavirus pandemic preventing in-person visits to San Francisco Public Utilities Commission (SFPUC) sites, the agency is embarking on an innovative new program that will offer virtual tours of its watersheds, facilities and other properties, including some locations that never been visited before by the public. “We are saddened that we cannot meet personally with visitors at our sites, but that doesn’t mean we cannot teach
Undertaking includes installation of rain gardens, pervious pavement and other improvements that will help manage 2.6 million gallons of stormwater each year San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) today celebrated the completion of the Baker Beach Green Streets project, a series of green infrastructure improvements that will help manage 2.6 million gallons of stormwater in the City’s Sea Cliff neighborhood. “Green infrastructure projects like Baker Beach Green Streets represent the future of San Francisco,” said SFPUC General Manager Harlan L. Kelly, Jr. “They
The CleanPowerSF program will provide $50 for eligible single-family homes, $750 for nonprofit organizations and $3,000 for multi-family homes—the equivalent to a month of savings on the average customer San Francisco, CA –As part of its ongoing efforts to help customers during the COVID-19 pandemic, the San Francisco Public Utilities Commission (SFPUC) will provide one-time bill credits to eligible CleanPowerSF customers in October. The relief program will offer credits of $50 for single-family homes, $3,000 for multi-family residential buildings and $750 for nonprofit or small commercial