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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
These are unprecedented and trying times for all of us. Thank you for your service and flexibility as we all work together to keep our families, colleagues, and communities safe. If you have questions, please send an email to covidinfo@sfwater.org. Department of Human Resources Covid-19 Announcements and Documents https://sfdhr.org/covid-19 Online Learning Tools and Resources To protect your SFPUC User Credentials, the Multi-Factor Authentication (MFA) registration process and changes to your security information must be completed within a SFPUC location directly connected to our private
We own and operate the Hetch Hetchy Regional Water System which serves 2.7 million residents and thousands of businesses. We provide water directly to residents and businesses San in Francisco and wholesale customers through 27 cities and public water agencies in Alameda, Santa Clara, and San Mateo counties.
The Urban Water Management Planning Act (Water Code Section 10610-10657) requires urban water suppliers to update their Urban Water Management Plan (UWMP) and submit the completed plan to the California Department of Water Resources (DWR) every 5 years. The City and County of San Francisco adopted its 2020 UWMP, including the 2020 Water Shortage Contingency Plan, on June 11, 2021. The UWMP provides an overview of our water deliveries and uses, water supply sources, and water conservation programs. It also includes discussions on supply and demand projections over a 25-year planning horizon
Each year, the Water Resources Division issues an annual report on local water supply and water conservation program achievements for the previous fiscal year. The reports present a high-level snapshot of SFPUC water sources and uses; a description of water conservation assistance provided to customers; and local water supply program achievements in groundwater, recycled water and non-potable water reuse. SFPUC Water Resources 2024-25 Annual Report Prior reports are available upon request by contacting waterconservation@sfwater.org.
Agendas 2026 Minutes 2026 Notice of Public Hearings for January 27, 2026 January 12 January 13 January 23
The Hetch Hetchy Power System is good for customers, the City, and the planet. The electricity is cost-effective and 100% greenhouse gas-free, helping the City’s fiscal bottom line, combating climate change, and protecting public health. We own and operate all aspects of the Hetch Hetchy Power system: 385 MW of greenhouse gas-free hydroelectric generation capacity 8.5 MW of solar generation capacity 160 miles of clean energy transmission lines from Yosemite to the Bay Area View our 2024 Power Content Label to better understand what type of energy we generate and where it comes from. (See 2023
Following an earthquake, the San Francisco Emergency Firefighting Water System is vital for protecting against the loss of life, as well as the loss of homes and businesses by providing an additional layer of fire protection. The system is also used throughout the year for the suppression of multiple-alarm fires. The system delivers water at high pressure and includes two pump stations, two storage tanks, one reservoir, and approximately 135 miles of pipes. The system includes 52 suction connections along the northeastern waterfront, which allow fire engines to pump water from San Francisco