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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Pursuant to the San Francisco Administrative Code Section 67.29-6, below are the donated cash and noncash gifts to the SFPUC valued over $100 in aggregate from July 1, 2025 through June 30, 2026. View the Fiscal Year 2025-26 Annual Gifts Report. If you choose to donate, please mail a completed gift form to: SFPUC Customer Service 525 Golden Gate Avenue, 2nd Floor San Francisco, CA 94102 Donor Disclosure Gift Acknowledgement Form
Improving stormwater management and flood resilience across the City is a partnership between government and residents like you. Sign up for Rain Ready emails In San Francisco, we have a combined system that collects both stormwater and sewage in the same set of pipes. When the system reaches capacity in heavy rains, we can experience street flooding (especially in low-lying areas that used to be creeks or bays) and property damage. No sewer system, including San Francisco's, can be designed to manage all stormwater in ALL storms. Year-round, our crews clean, repair and replace aging sewer
Found below is a listing of publication materials from the Water Conservation Unit. If you need assistance with any of the documents below, email waterconservation@sfwater.org or call (415) 551-4730 Requirements Residential Conservation Commercial Conservation Water Efficient Irrigation Current Reports Water Resources 2024-25 Annual Report 2025 Conservation Plan Resource Publications Water-Wise Gardening for San Francisco Guidebook Plant Water Use List Graywater Design Manual Tips and Guides Leak Guide ( Chinese, Spanish) Conservation Tips and Services for Home
Located in beautiful Sunol Valley, within the Alameda Creek Watershed, the Sunol AgPark is owned by the San Francisco Public Utilities Commission (SFPUC) and managed through a partnership agreement with the Alameda County Resource Conservation District (ACRCD). Within the AgPark, eight, small-scale organic farms produce fresh foods and flowers for diverse Bay Area communities. The SFPUC and ACRCD partnership provides land and technical assistance to the farmers and hand-on environmental education programs for Bay Area schoolchildren. As an organic farm located on public lands at the confluence
Garden for the Environment maintains a nationally acclaimed half-acre education and demonstration garden in the Inner Sunset neighborhood of San Francisco. The garden, founded in 1990 and cultivated on land owned by the SFPUC, supports small-scale urban ecological food production, organic gardening, composting, and low water-use landscaping. More than 700 San Francisco Unified School District (SFUSD) students visit the garden on educational field trips each year. The field trip program is available to third through fifth grade students and combines a water-focused classroom presentation by SF
Apply Online Under the Water Wise Evaluation Program If you haven't applied for conservation assistance online before, you'll need to register first at the link above. Please be prepared with the following information: Water account number and property address Phone number and email address for the onsite contact Any water use issues: i.e. leaks, sudden increase in water use, etc. Outdoor landscaping: the approximate square footage of the irrigated landscape and whether it is watered by hand or by an irrigation system A water bill can double or even triple in the summer and early fall months
There are two ways you can receive free water-saving devices from the SFPUC. Schedule a Water-Wise Phone Consultation, during which we will provide you customized water-saving advice and determine what free water-saving devices would work best for your property. If you are eligible for devices, we will deliver them to your property or If you own, live in, or are the water account holder for a single family or small multi-family building (under 10 dwelling units), you can pick up devices at our customer service counter at 525 Golden Gate Avenue, Monday through Friday from 10 am – 2 pm. Property
Please support our efforts and help to protect the San Francisco Bay and Pacific Ocean from water pollution. Top 5 Things Not to Flush Flushable wipes: The biggest headache for our wastewater treatment plants! Wipes are NOT biodegradable, and have to be manually removed from the equipment at our wastewater treatment plants and sent to the landfill. Prescription medication: Flushing prescription medicines down the toilet may not be removed during the wastewater treatment process and could heavily affect our wildlife after it is discharged into the bay and ocean. See more from SF Environment
What Should I Do With My Used Cooking Oil? Compost it. For small amounts of oil, soak it up with paper towels and place in green compost bin. Use it again. Cool down the used oil in your pan, strain out the food scraps for composting, and pour the oil into a clean container to use again Take it to Recology's Household Hazardous Waste Facility. Only used cooking oil from home use is accepted – not from businesses. Proof of San Francisco residency is required. Only 10 gallons per trip allowed. The facility is open Thursday, Friday, and Saturday, 8 am to 4 pm and located at 501 Tunnel Avenue, San
San Francisco is the only coastal city in California with a combined sewer system that treats both wastewater (from our toilets, sinks, and showers) and stormwater (from the rain that falls on our rooftops, driveways, and parking lots) before discharging them into the bay or ocean. Treating stormwater removes any pollutants picked up from our city surfaces, but treating wastewater is far more important. Combined sewer systems are a feature of older cities like San Francisco, whereas newer cities have municipal separate storm sewer systems (MS4) that discharge stormwater directly to receiving