Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
If your property experiences damage due to heavy rains, the SFPUC’s Floodwater Grant would just be the right resource for you to flood-proof your property. Join us for one of two FREE Floodwater Grant Webinars, each 5:30 p.m. to 6:30 p.m. (PST), either on Wednesday, November 16 or Thursday, November 17 (you can join both if you’d like – though both will cover the same topics.) At the webinars, you will learn how to qualify and apply for the Floodwater Grant and get reimbursed up to $100k for installing backwater valves (if you ever had sewage backing up onto your property when it rains), flood
Winter storms have made this year one of the wettest on record, and snowpack has reached record breaking levels. This follows directly after three of the driest years in recorded history. Based on systemwide hydrologic conditions and water storage in the SFPUC’s reservoirs, the San Francisco Public Utilities Commission formally rescinded the Water Shortage Emergency Declaration at our April 11, 2023 Commission Meeting. The drought surcharge was lifted, effective May 1, 2023. Climate change is resulting in more extreme weather whiplash, and more long-term vulnerabilities for our water supply