The San Francisco Public Utilities Commission (SFPUC) was proud to submit this year’s annual Popular Annual Financial Report (PAFR) to the Government Finance Officers Association. With the theme Delivering Reliability Around the Clock, the report showcases the SFPUC’s work and financial position from July 1, 2022, to June 30, 2023. 

Produced in an easy-to-use format, and intended to be accessible to a broad audience, the report offers insight into how public dollars are spent providing essential water, sewer and power services. It also shares some of the many accomplishments our dedicated staff have achieved on behalf of our customers, our community and the environment.  Some highlights include:

• As our City and region rebounded from the COVID-19 pandemic, we faced the challenge of climate change head-on. 
• In a year where we went from a historical drought, to one of the wettest winters on record, our staff remained steadfast in their commitment to providing uninterrupted quality water supply to 2.7 million people in the San Francisco Bay Area.  
• With Hetchy Power and CleanPowerSF serving nearly 75% of the electricity demand in San Francisco, our growing portfolio of power resources now includes a new standalone battery-storage project in the Bay Area. 
• Major improvements across our wastewater system, including generational upgrades to our Southeast Treatment Plant, are enhancing seismic safety and climate resiliency. 
• Our robust asset management plan enables us to continually test innovative approaches to maximize effectiveness and public investments. 
• Our Customer Assistance Program was expanded, with a discount offered now up to 40%, exempted low-income customers from shutoffs or liens for late payment of bills, and ended late fees for residential customers. 
• We successfully advocated for the extension of California’s relief program for utility-debt and last year secured millions of dollars for customers who accrued pandemic water and sewer utility debt. 

Yet, perhaps nowhere is the financial health of our agency more evident than when one looks at the improvements we continue to make to our complex and essential infrastructure which helps ensure the long-term reliability of those vital public assets.  

This year’s PAFR showcases not just our financial health and fiscal responsibility, but our commitment to environmental stewardship and the value of our diverse partnerships. Even during times of adversity, this report clearly reinforces how the SFPUC team continues to deliver 24/7/365.