Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Transformative initiative to improve seismic reliability and upgrade water infrastructure now officially done in the City San Francisco, CA –With the recent completion of improvements to the Lake Merced Pump Station, the San Francisco Public Utilities Commission has officially wrapped up the local portion of the Water System Improvement Program (WSIP). The WSIP is one of the most ambitious water infrastructure improvements programs in the nation and one of the largest such initiative ever undertaken by the City of San Francisco. “This is truly a milestone occasion for the SFPUC and for the
Honoring the people, ecology and history of the Alameda Creek Watershed San Francisco, CA —Artist, musician, and educator Walter Kitundu has been selected by the San Francisco Arts Commission (SFAC) and San Francisco Public Utilities Commission (SFPUC) to create a multimedia public art installation for the SFPUC’s new Alameda Creek Watershed Center in Sunol. Spanning 660 square miles, the Alameda Creek Watershed is a dynamic landscape with significant environmental, cultural and historical sites, and home to many distinct Ohlone tribes. Located one mile from downtown Sunol, on a site that is
San Francisco, CA — Bay Area visual artists Sirron Norris and Malik Seneferu have been selected by the San Francisco Arts Commission (SFAC) and the San Francisco Public Utilities Commission (SFPUC) to be the first of four artists to create large-scale temporary murals in the Bayview-Hunters Point neighborhood. Artwork by Norris and Seneferu will be featured, each for one year, on the Southeast Treatment Plant’s construction fence as part of a temporary art program launching this summer. “Sirron Norris and Malik Seneferu both have an affinity for creating dynamic works of art that are
Initiative provides discounts of up to 35 percent for residential customers impacted by COVID-19 pandemic San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) is extending its Emergency Residential Community Assistance Program, which is designed to help residential customers struggling to pay their water, sewer and Hetch Hetchy power bills during the COVID-19 pandemic. The program, which launched in May, was originally set to expire today, but will now be expanded through the end of the year, as the global pandemic continues to impact San Francisco. “We all want to see the