Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
As we approach warmer weather and wildfire season, we want you to be prepared in the event of a Flex Alert, PG&E Public Safety Shutoff, or rotating power outages. Although these events are infrequent in San Francisco, preparing in advance is still key.
Michael Giorgis is a Racial Equity Analyst for the Racial Equity, Diversity and Inclusion Team. He has worked at the SFPUC for 3 years and explains the importance of equity through knowledge. “I think there are a lot of resources that we provide that are available to us whether it’s from the PUC or the city. It’s important that we share this information with the entire agency.”
Monday, May 20, began as a normal day of work for SFPUC Biologist Nick Hood and AECOM Sustainability and Climate Resiliency Consultant Tayler Tharaldson. They were set to collect water quality samples on Calaveras and San Antonio Reservoirs, which hold water that is treated and delivered to customers across the Bay Area.
Affordable housing is at the intersection of so many issues in our city: sustainability, racial equity, disability justice, the housing crisis, and more. The San Francisco Public Utilities Commission (SFPUC) is proud to energize the majority of affordable housing properties in San Francisco through the Hetch Hetchy Power and CleanPowerSF programs. The SFPUC is committed to supporting neighbors in affordable housing by meeting them where they’re at.
Marc Bura drove up to the intersection of 14th and Guerrero Streets on the afternoon of February 7, 2024, hopping out of his truck with more than his usual nimbleness. Staff from SFMTA and San Francisco Public Works had already cordoned off the area where the roadway collapsed into an underground void. Marc greeted former colleagues from his stints at both agencies. There was a sense of seriousness about the situation, but also the calm confidence of experienced professionals who know how to handle it.