We are here to serve you, and we listen to the ideas and concerns of our citizens. Established in 1978, this group holds monthly hearings to assist with residential appeals and determinations on sewer charges. The San Francisco Board of Supervisors established the Residential Users Appeals Board (RUAB) in 1978 to assist with the administration of the sewer service charge for residential customers. RUAB's purpose is to determine the correctness of the determination of volume of wastewater discharged to the City's sewer system for the purpose of assessing such user's sewer service charges. Board

SFPUC operations create business opportunities for both local and regional construction companies operating in our water service area.

We are dedicated to transparency in our financial reporting. This appointed group of San Francisco citizens meets monthly to help keep you informed about bond proceeds and how they are spent. Regular meetings are held monthly, every second Monday at 9:00 a.m. at the San Francisco Public Utilities Commission Headquarters, 525 Golden Gate Avenue, 2nd Floor Conference Room. Meetings can be canceled and added with proper notice.

We are committed to providing you with outstanding, reliable, and efficient service while keeping our rates affordable. Since 2002, the Rate Fairness Board has been reviewing and advising us on rate matters. This group consists of appointed members including local residents and business owners.

We are here to serve you, and we listen to the ideas and concerns of our citizens. This group includes resident representatives from every district in San Francisco who can help advise us of your concerns and advocate on your behalf. The Citizens' Advisory Committee (CAC) provides recommendations to the General Manager of the San Francisco Public Utilities Commission, the San Francisco Public Utilities Commission and the Board of Supervisors regarding the agency's long-term strategic, financial and capital improvement plans. ( Admin Code 5.140-142 ) The CAC is comprised of 17 appointees Each

We are dedicated to transparency and fairness in our service to you. The San Francisco Public Utilities Commission consists of five members, nominated by the Mayor and approved by the Board of Supervisors. Their responsibility is to provide operational oversight in areas such as rates and charges for services, approval of contracts, and organizational policy. The Commission meets on the second and fourth Tuesdays of each month, unless otherwise noted on the agenda. Meetings take place at San Francisco City Hall , Room 400, and begin at 1:30PM. Members of the Commission attend meetings in

We protect and sustain the resources entrusted to our care. Learn more about our watersheds, reservoirs, policies, and programs, as well as recreation opportunities.

We manage a complex water supply system stretching from the Sierra to the City and featuring a complex series of reservoirs, tunnels, pipelines, and treatment systems. Two unique features of this system stand out: the drinking water provided is among the purest in the world; and the system for delivering that water is almost entirely gravity fed, requiring almost no fossil fuel consumption to move water from the mountains to your tap. We are the third largest municipal utility in California, serving 2.7 million residential, commercial, and industrial customers in the Bay Area. Approximately

Celebrate the extraordinary events and memorable leaders who conceived, designed and built San Francisco’s water system with foresight to provide today’s Bay Area with high quality drinking water supplies. San Francisco’s water system developed over time from the streams and wells of its earliest days to today’s complex system of dams, reservoirs, tunnels and pipelines that brings water from the high Sierra Nevada by gravity across California to join from the East Bay and San Francisco Peninsula. A History of the Municipal Water Department & Hetch Hetchy System

We strive to be a good neighbor, and we work to support a healthy environment and vibrant communities. The SFPUC strives to be a good neighbor in the communities that are impacted by our water, power and sewer operations, services and infrastructure. Our agency was the first utility in the nation to pass Environmental Justice and Community Benefits policies that ensure we proactively provide diverse communities with opportunities in workforce and economic development, the arts, urban agriculture and education. Over the years, we’ve worked with government agencies around the nation to replicate