Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
We are committed to providing you with outstanding, reliable, and efficient service while keeping our rates affordable. Since 2002, the Rate Fairness Board has been reviewing and advising us on rate matters. This group consists of appointed members including local residents and business owners.
We are here to serve you, and we listen to the ideas and concerns of our citizens. This group includes resident representatives from every district in San Francisco who can help advise us of your concerns and advocate on your behalf. The Citizens' Advisory Committee (CAC) provides recommendations to the General Manager of the San Francisco Public Utilities Commission, the San Francisco Public Utilities Commission and the Board of Supervisors regarding the agency's long-term strategic, financial and capital improvement plans. ( Admin Code 5.140-142 ) The CAC is comprised of 17 appointees Each
We are dedicated to transparency and fairness in our service to you. The San Francisco Public Utilities Commission consists of five members, nominated by the Mayor and approved by the Board of Supervisors. Their responsibility is to provide operational oversight in areas such as rates and charges for services, approval of contracts, and organizational policy. The Commission meets on the second and fourth Tuesdays of each month, unless otherwise noted on the agenda. Meetings take place at San Francisco City Hall , Room 400, and begin at 1:30PM. Members of the Commission will attend these
We protect and sustain the resources entrusted to our care. Learn more about our watersheds, reservoirs, policies, and programs, as well as recreation opportunities.
We manage a complex water supply system stretching from the Sierra to the City and featuring a complex series of reservoirs, tunnels, pipelines, and treatment systems. Two unique features of this system stand out: the drinking water provided is among the purest in the world; and the system for delivering that water is almost entirely gravity fed, requiring almost no fossil fuel consumption to move water from the mountains to your tap. We are the third largest municipal utility in California, serving 2.7 million residential, commercial, and industrial customers in the Bay Area. Approximately
Celebrate the extraordinary events and memorable leaders who conceived, designed and built San Francisco’s water system with foresight to provide today’s Bay Area with high quality drinking water supplies. San Francisco’s water system developed over time from the streams and wells of its earliest days to today’s complex system of dams, reservoirs, tunnels and pipelines that brings water from the high Sierra Nevada by gravity across California to join from the East Bay and San Francisco Peninsula. A History of the Municipal Water Department & Hetch Hetchy System
We strive to be a good neighbor, and we work to support a healthy environment and vibrant communities. The SFPUC strives to be a good neighbor in the communities that are impacted by our water, power and sewer operations, services and infrastructure. Our agency was the first utility in the nation to pass Environmental Justice and Community Benefits policies that ensure we proactively provide diverse communities with opportunities in workforce and economic development, the arts, urban agriculture and education. Over the years, we’ve worked with government agencies around the nation to replicate
Our leadership team is a group of experienced professionals dedicated to serving you while working in harmony with our community and the environment.
We Are Here to Serve You. Our mission is to provide our customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and that sustains the resources entrusted to our care. The San Francisco Public Utilities Commission provides retail drinking water & wastewater services to the City of San Francisco, wholesale water to three Bay Area counties, green hydroelectric & solar power to Hetch Hetchy electricity customers, and power to the residents & businesses of San Francisco through the CleanPowerSF