Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Our Community Benefits division values transparency and accountability and we are continuously exploring the different ways to uphold those values. Our Community Benefits Annual Report is one of many ways we’d like to educate and share with our community, our partners, and our ratepayers the work we do. Our reports capture the partnerships, programs, activities, and accomplishments that fulfill and advance our Environmental Justice Policy , Community Benefits Policy , and Racial Justice Resolution . Annual Report for Fiscal Year 2022-2023 Annual Report for Fiscal Year 2021-2022