Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Weeklong event will focus on ways to prevent leaks, which account for up to 10 percent of customers’ water bills San Francisco, CA – The San Francisco Public Utilities Commission is kicking off its participation in the national Fix a Leak Week by highlighting the various water conservation programs and resources available for residents and businesses in San Francisco. Fix a Leak Week (March 15-21) is organized by the United States Environmental Protection Agency as a reminder that leaky appliances can waste up to 1 trillion gallons of water annually. “Fix a Leak Week is a great opportunity to
Federal relief package passed by House of Representatives includes critical funding for utility customers impacted by coronavirus pandemic. San Francisco, CA – The San Francisco Public Utilities Commission is commending the historic $1.9 trillion COVID relief bill passed by the United States House of Representatives on Friday that included $500 million for utility customers struggling to pay water and wastewater bills. “With the House passage of this bill, we are truly at a watershed moment and I want to thank President Biden and Speaker Pelosi for their tremendous leadership on this effort,”
SFPUC.org offers better mobile experience, content in seven different languages San Francisco, CA – In keeping with its goal of becoming a utility of the future, today, the San Francisco Public Utilities Commission launched a redesigned website that offers users a better mobile experience, a more modern design and content available in up to seven different languages. The revamped website also introduces a new web address, www.sfpuc.org, to better tell the whole story of the water, power and wastewater services the utility provides. “With the COVID-19 pandemic now into its second year, our
Project will upgrade 95-year-old tunnel to help improve reliability and quality of regional water system San Francisco, CA – The San Francisco Public Utilities Commission (SFPUC) is set to start construction work on the Mountain Tunnel Improvements Project, a multi-year effort to upgrade and rehabilitate a critical component of the SFPUC Regional Water System that serves 2.7 million customers in the Bay Area. “The water we provide our customers passes through miles of pipelines and tunnels before it reaches taps in the San Francisco Bay Area,” said SFPUC Acting General Manager Michael Carlin.
Clean, free and high-quality San Francisco tap water stations added to Mission District, Tenderloin and Bayview communities based on neighborhood feedback San Francisco, CA –Mayor London N. Breed, the San Francisco Public Utilities Commission , and the City’s COVID Command Center (CCC) today announced the installation of a dozen new drink tap stations in the Bayview, Tenderloin and Mission District communities. “By adding these new drink tap stations, we are ensuring that residents in some of our most vulnerable communities will have a convenient place to access San Francisco’s high-quality