Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Pretreatment

We strive to protect the City’s sewer infrastructure, the health of our communities, and our environment by implementing processes, guidelines, and best practices for commercial and industrial customers in order to remove pollutants from wastewater before they are discharged into our sewer system.

SFPUC employee filling out paperwork

Wastewater Discharge Permits

Learn more about wastewater discharge permits for industrial and commercial properties.

tractor marks in the sand

Construction Site Runoff

We require that construction sites implement best practices to reduce runoff and debris from getting into and damaging our sewer system or polluting our environment.

fats, oils and grease control inspector doing commercial kitchen inspection

Fats, Oils & Grease (FOG) Control

We provide clear guidelines to restaurants and food service establishments to install and maintain grease-capturing devices to help prevent these pollutants from entering or clogging our sewer system.

man in lab coat washing hands

Dental Mercury

We have requirements for and provide permits to dental facilities to follow best practices and install and maintain equipment to reduce their discharge of dental mercury into our sewer system.