Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
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About Your Bill

We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed.

We maintain a high-tech and complex system that provides water, power, and sewer service to you 24 hours a day, 7 days a week. Your rates fund this critical service, and they also pay for important projects and upgrades to our system.

Water, Power, and Sewer Rates

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Reading Your Bill

We are committed to providing transparent and clear information regarding your water and sewer bill.

Make sense of the readings, charges, and more.

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About Your Water Meter

Meter transmission units measure water consumption on a daily basis and at 100 times the precision level of manual readings.

Learn how meter transmission units work.